CUSTOMER CARE
Excellent customer service is what we, at Rhonda Matthey Pottery take great pride in providing for our valued customers and clients. Ensuring our customers and clients have a positive experience with Rhonda Matthey Pottery a high priority of ours.
Customer and client feedback is encouraged and greatly appreciated so that we, at Rhonda Matthey Pottery, can continue to develop meaningful ways to connect with our customers and clients alike. All feedback is welcomed.
T&C's
PRIVACY & SAFETY
Please ensure that you read all of the terms and conditions prior to committing to any agreements or purchasing any products. By committing to any agreements or purchasing any products, you are also agreeing to the following policies: privacy and safety, shipping,
refunds & exchanges.
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Rhonda Matthey Pottery will not accept any liability or responsibility for any allergic reactions in relation to any products purchased that are used as consumable items. By purchasing any Rhonda Matthey Pottery products, you guarantee and accept full responsibility for any allergic reactions that occur by consuming any Rhonda Matthey Pottery products. Rhonda Matthey Pottery partners with third party businesses and does not accept any responsibility for any product purchased through said third party. All third parties are responsible for being licensed and for complying with all local laws and regulations.
By purchasing any products and using this website, you are guaranteeing that you have read , understood and agreed to all outlined terms and conditions. You are also agreeing and guaranteeing that you are capable and committed to being bound to all terms and conditions. You are also agreeing and guaranteeing that you will comply with all local laws and regulations.
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Rhonda Matthey Pottery may change their company terms and conditions, policies or procedures holding to rights to do so at any time and without notice. Any inappropriate, aggressive, racist or abuse of any kind to either staff of Rhonda Matthey Pottery or members within the Rhonda Matthey Pottery community will not be tolerated under any circumstances. Rhonda Matthey Pottery reserves the right to refuse the use of this website if this kind of behavior occurs. By using the Rhonda Matthey Pottery website are responsible to stay up to date with current terms and conditions, policies and procedures.
If you cannot abide and agree to these terms and conditions, you may not use the Rhonda Matthey Pottery website. Furthermore, you cannot make any purchases on the Rhonda Matthey Pottery website.
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Privacy & Safety
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We at Rhonda Matthey Pottery have the utmost respect for your privacy and safety. Any information that is gathered from our site visitors will be kept securely and anonymously. Your information will not ever be shared or used for any reason other than to communicate with you in regards to your partner or customer enquiry and/or to send you marketing material (If you should choose to sign up to the Rhonda Matthey Pottery newsletter)
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All privacy and safety concerns are taken extremely seriously and will be responded to at our earliest convenience. Your private information will never be shared for any reason, including credit card details, email, address or name. None of your details will ever be shared to third party marketing companies either. Your credit card details will not be stored on any of our data bases or servers.
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We at Rhonda Matthey Pottery would never violate your trust and break any of these policies for any reason!
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If you have any privacy or safety concerns, please contact us directly via email HERE
WHOLESALE INQUIRIES
If you have a business and would like to stock Rhonda Matthey Pottery products, we'd love to hear from you!
Rhonda Matthey Pottery offers wholesale pricing and partners with a variety of businesses ranging from gift shops, e-commerce stores, hamper & gift box businesses...the list goes on!
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Please get in touch with your wholesale enquiries HERE
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments